Hong Kong and international telecom and ICT operator HGC Global Communications Limited (HGC) has appointed Eli Ngai as Chief Information Officer to oversee the development of the group’s global digital capabilities and infrastructure.

In this new role, Eli will lead the creation and implementation of digital strategies that improve HGC’s ability to respond rapidly to market changes as well as improve the usage of digital technologies.

Ngai will continue to oversee the software and systems team to help HGC attract customers and support them with customised solutions.

An ICT industry veteran, he joined HGC in 2019 when the Group acquired Macroview Telecom, a Hong Kong-based provider of digital technology solutions. He had served at Macroview for 27 years, most recently as Chief Information Officer, where he focused on driving digital transformation for the company and for corporate clients across the financial services, retail, telecommunications and government sectors.

Andrew Kwok, Chief Executive Officer of HGC, said, “As the world enters a new era of digitalization, HGC will continue to expand our digital capabilities, riding on our full-fledged digital infrastructure, to help our business thrive and to ensure that our customers can benefit from the best that modern ICT can offer.

“Combining expertise in new technologies with extensive experience in software and systems and a customer-centric approach, Eli is the ideal leader to spearhead our efforts and foster our agility.”

Commenting on his new role, Ngai said: “A key challenge in any digital transformation journey is how to realise the value stream in collaboration with all the various stakeholders.

“This is more about business strategy than information technology, and it is why HGC always puts the customer at the centre and keeps the focus on delivering value to them faster and more efficiently. I am delighted to be part of strengthening HGC’s digital capabilities and helping HGC and our customers capture the opportunities ahead.”