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Shoppers Are Flocking to a New Digital ‘Hood. What Does This Mean For Retail and their tech?

It’s no secret that the retail industry is still reeling from the effects of the pandemic - but while many have struggled or sadly failed, others have thrived, writes Derek O'Carroll, CEO of Brightpearl.

Updated August 30, 2021 / Original August 30, 2021

By Derek O'Carroll

CEO, Brightpearl

8 Mins

August 30, 2021 | 12:05 PM BST

During the pandemic, much like our working lives and our socialising, retail had to migrate solely online - and with this seismic shift, shopper expectations have skyrocketed.

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