CIOs can take their skills and successfully apply it to a crucial new role centering on customer success, writes Dean Leung, Chief Customer Success Officer, iManage.
Updated April 29, 2022 / Original April 29, 2022
Chief Customer Success Officer, iManage
7 Mins
April 29, 2022 | 1:46 AM BST
The importance of customer experience (CX) to digital transformation efforts was already apparent before COVID-19 reared its ugly head, but the pandemic underscored its value.
Chief Customer Success Officer, iManage
7 Mins|April 29, 2022
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